Welcome to the carsales Network
Terms and conditions of use
CAR Group Limited (formerly carsales.com Limited) is pleased to provide you with access to the network of websites, apps and related services operated by CAR Group Limited and its related bodies corporate (“carsales”) including, but not limited to www.carsales.com.au, www.bikesales.com.au, www.boatsales.com.au, www.caravancampingsales.com.au, www.trucksales.com.au, www.farmmachinerysales.com.au, www.constructionsales.com.au, www.tyresales.com.au, www.tyreconnect.com.au, www.autogate.co, and the carsales vehicle search engine wherever distributed on the internet (together the “carsales Network”).
By accessing or using the carsales Network, you agree to be bound by these terms and conditions of use (“Terms”) and any other terms and conditions referred to in these Terms or notified to you on the carsales Network- each as amended from time to time in accordance with these Terms.
1. About the carsales Network
(a) carsales publishes or makes available on the carsales Network information, advertisements, products and services, vehicle data, valuations, software and other content supplied by carsales and third parties (“Material”).
(b) To the extent permitted by law, carsales does not warrant or endorse the accuracy or completeness of, or the representations made in, the Material, or any information received as a result of using the carsales Network (including via links to third party websites). You are responsible for assessing the accuracy of the Material and any such information and rely on it at your own risk.
2. Personal and non-commercial use only
(a) Unless you have signed commercial terms with carsales, use of the carsales Network is for your personal and non-commercial use only. Except for the Material held in your computer’s cache or a single permanent copy of the Material for your personal use, or where you must undertake such activities to exercise your legal rights (for example to use screen-reading software for accessibility), you must not without the prior written approval of carsales (such approval not to be unreasonably withheld) do any of the following or authorise a third party to do that thing on your behalf:
(b) If carsales reasonably considers that you or any party related to you has acted contrary to these Terms, then carsales may immediately terminate your right to access and use the carsales Network and reserves its right to take any action it deems reasonably necessary or desirable to prevent such repeated action.
3. You are responsible for use of the carsales Network
(a) To the extent permitted by law, the Material made available on (or via) the carsales Network is provided as general information only. The Material is not professional, expert or other advice and it is not a substitute for such advice. The Material may not be appropriate, correct or sufficient for your circumstances, should not be relied on as the only reason you do or don’t do anything, and may not be continually accessible or free from errors or viruses.
(b) You indemnify carsales against any liability, loss, claim or demand if carsales (or any of its officers, representatives, employees or agents) suffers any loss or damage or incurs any cost in connection with a breach by you (or any of your officers, representatives, employees or agents) of these Terms- including any warranties you provide in them – except to the extent such loss or damage is caused by carsales’ own acts or omissions.
(c) You must keep your username and password to access the carsales Network secure and confidential and not provide those details to any third party. You accept all liability relating to unauthorised use of any username and password issued to you due to no fault of carsales.
4. Goods and services provided by carsales
Any goods or services offered by carsales (beyond access to the carsales Network) are subject to additional terms and conditions. To the extent of any inconsistency between these Terms and the additional terms and conditions, the additional terms and conditions will prevail to the extent of the inconsistency.
5. carsales’ liability to you is limited
(a) Other than as set out in this clause, and to the full extent permitted by law, all implied warranties and guarantees in respect of any goods or services provided by carsales are hereby excluded.
(b) To the full extent permitted by the law, carsales will only be liable to you pursuant to any guarantee, right or contractual term that arises, is created or is implied by operation of law and that cannot be excluded provided that, any such liability of carsales is limited to the greater of (i) the total fees paid by you for the relevant goods and/or services in the 12 months immediately preceding the claim, or (ii) $1000.
(c) To the full extent permitted by law, carsales will not be liable to you for any indirect or consequential loss or damage, including loss of use, production, profit, revenue, business, data, contractor anticipated savings, delay or for any financing costs, increase in operating costs or economic loss.
(d) For the purposes of this section, the term carsales means carsales, its officers, employees, contractors and agents, whether individually or collectively.
(e) This clause 5 will survive any expiry or termination of these Terms.
(f) Where you have purchased a specific product or service from carsales, please check your additional specific product or service terms for liability provisions which may prevail over this clause.
6. Copyright, trademarks and licence
(a) Material on the carsales Network is protected by copyright and intellectual property laws. All rights not expressly granted under these Terms are reserved by carsales. Unless otherwise indicated on the carsales Network, the Material is owned by or licensed to carsales and is subject to copyright (the “Copyright Material”).
(b) You may:
(c) carsales and other names of carsales’ products and services are registered or unregistered trade marks of carsales. Other product and company names mentioned on the carsales Network may be the trade marks of third party owners. Nothing displayed on the carsales Network should be construed as granting you any intellectual property rights including the right to use any trade mark without the relevant owner’s express written consent.
7. Your tyreconnect account
(a) If you open a tyreconnect account, additional products and services may be made available to you on specific supplementary terms.
(b) By opening a tyreconnect account, you agree to receive electronic communications from tyreconnect about its products and services, however you may opt out of this via your account preference centre.
8. Software services
(a) Any software, including HTML code, that is made available to download from the carsales Network (“Software”) is owned by carsales and/or its suppliers.
(b) Your use of the Software is governed by the terms of the end user license agreement, if any, which accompanies or is included with the Software (“Licence Agreement”). You must agree to the terms of the Licence Agreement before using the Software.
(c) If there is no Licence Agreement, carsales grants you a personal, non-transferable license to use the Software for viewing and otherwise using the carsales Network in accordance with these Terms, and for no other purpose. You must not:
9. Redbook (vehicle data)
(a) Automotive Data Services Pty Ltd (“RedBook”) has prepared data and valuations from information gathered from a variety of sources (including third party sources) that may be displayed on the carsales Network. Whilst all care is taken in producing the data and valuations, RedBook does not make any representations regarding the accuracy, completeness or fitness for purpose of its data to the extent permitted by law. You should not rely on the data or valuations without making your own independent assessment of the vehicle and other sources of information.
(b) RedBook is not liable for any loss or damage (other than in respect of any liability which may not lawfully be excluded) relating to your use of, or reliance on, valuation or other data provided by RedBook.
10. carsales and your privacy
11. What law governs these Terms?
These Terms are governed by and construed in accordance with the laws of the State of Victoria, Australia and you submit to the non-exclusive jurisdiction of the courts in that state.
12. carsales may change its terms
(a) carsales may modify or amend its terms and conditions for its goods or services from time to time. Modifications of these Terms (and terms and conditions linked to these Terms) take effect once displayed on this website or app, however will only apply to your use of the carsales Network after that date and will not affect any accrued rights or obligations under the prior terms and conditions.
(b) carsales may, acting reasonably, cease to provide you with access to the carsales Network or any of its services without notice.
(c) All rights not expressly granted are reserved.
13. Contact carsales
If you have a question, issue or need to contact us:
Phone: 1300 244 170
Email – questions:
Contact form or firstname.lastname@example.org
Email – complaints:
Complaints form or email@example.com
Version 9 (27 November 2023)